GSA - Google Search Appliance

"With Sharepoint we could easily create content but could not effectively find, share, or manage it. With the Google Search Appliance we can search across our entire knowledge base quickly and effectively…”

To begin with, searches were based on employee-assigned metatags and thus returned inconsistent and inefficient results. In addition, employees had difficulty leveraging information contained within Essilor's library of over 500,000 documents because Sharepoint lacked effective full-text search capabilities.

For example, an employee looking for information about a particular product could find the website for that sales department but could not locate any documents pertaining to the product.
"employees were often reinventing the wheel with each new project because they were unable to leverage the collective learnings within the Essilor knowledge base."

Now employees can:

• Search thousands of documents and all of its intranets to find, retrieve, and share human resource, legal, and sales and marketing information.
  

Leverage KeyMatches, corresponding to frequently searched categories. For example, anyone wishing to access the legal department need only type in the word 'legal' to be directed to its intranet.

Utilize simple, intuitive search and results pages customized to Essilor's requirements.

Quickly access only the information that they have permission to view based on established security parameters